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X33 broken clasp

  1. redzer007

    redzer007 Jun 9, 2019

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    Hi All,

    Does anyone know of this can be repaired? If so any suggestions who may be able to do it? Thanks

    IMG_20190609_130842.jpg IMG_20190609_130801.jpg IMG_20190609_130754.jpg
     
  2. duc

    duc Jun 9, 2019

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    I'm sure it can be fixed, I'm just not sure who best to start with (Swatch/Omega or a local watchmaker). Until you sort it out, there are some fairly appropriate options with Titanium hardware available here. I have some and the quality is good. The length is shorter than I like, but I can use them. My wrist is 7.7" (19.6cm) and these are as short as I could possibly use:

    https://reduxwatch.com/collections/straps
     
  3. JwRosenthal

    JwRosenthal Jun 9, 2019

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    Ouch! Have you contacted your local AD to see if they can replace the clasp? It may be cheaper to replace than to repair....worth checking out.
     
  4. omegasaso12

    omegasaso12 Jun 9, 2019

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    It easy repairable dont worry. Original part will be no more than 15usd / 10eur with labor.
     
  5. Vercingetorix

    Vercingetorix Jun 9, 2019

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    Don’t use a paperclip!
     
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  6. Taddyangle

    Taddyangle Convicted Invicta Wearer Jun 9, 2019

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    If you are near an Omega Boutique they will repair free of charge, if it is just a pin replacement. They will know when they see it.
     
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  7. padders

    padders Jun 9, 2019

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    Are you guys who say it is a cheap Boutique fix abs sure about that? I have seen these kind of problems needing a new clasp before. That isn't a spring bar or similar, it is fixed to the clasp via interference fit and or as a rivet. A new Ti clasp will be $150+, maybe multiples of that figure.
     
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  8. 89-0

    89-0 Jun 9, 2019

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    This happend to my modern speedmaster and the OB fixed it free of charge. Pin replacement.
     
  9. padders

    padders Jun 9, 2019

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    Was it under warranty?
     
  10. 89-0

    89-0 Jun 9, 2019

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    Nope. But only a couple of months outside it.
     
  11. padders

    padders Jun 9, 2019

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    Interesting and reassuring. An X33 Gen-1 will be more like 15-20 years out of warranty though so they may be less accommodating in this case. If all it is to fix it is a nip with pliers on the end of the rod then press it back into place then its and easy fix but if not, not good. The steel clasps usually have a rivet, when that breaks there is no fix that I am aware of other than a bodge involving bashing a new rod with a hammer.
     
    Edited Jun 9, 2019
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  12. 89-0

    89-0 Jun 9, 2019

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    In another instance, the buttons on the clasp failed. This was probably a year after the warranty period had passed. The boutique sent it to Jersey for service-- by now the OB had stopped staffing the inhouse shop-- and I wasn't charged for that repair either.
     
  13. JwRosenthal

    JwRosenthal Jun 9, 2019

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    I think it’s worth going in with a smile and pleasant demeanor and seeing if they feel like taking pity on you. If not, can’t hurt to ask what it would cost to repair it, they may surprise you, or horrify you- but can’t hurt to ask
     
  14. redzer007

    redzer007 Jun 10, 2019

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    Well I'm in London today and have it with me, there is an OB near by I'll drop by wearing my 3592 and see what they say, however I'm doubtful, taking a look at it it's not a push fit or rivetted type pin
     
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  15. MTROIS

    MTROIS Jun 10, 2019

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    I am quite hopeful the OB will be very helpful. Omega stands behind its products.
     
  16. 89-0

    89-0 Jun 14, 2019

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    Any updates?
     
  17. redzer007

    redzer007 Jun 14, 2019

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    Unfortunately not, pesky work got in the way, back in a couple of weeks so will do it then. On a positive positive note though did buy a FOIS in the interim (which I'm going to mod a lot, apologies to the purists)
     
  18. redzer007

    redzer007 Oct 21, 2019

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    So it took while but made it to OB on regent street this evening, cannot repair clasp , but can sell me one. Has 2 price points, one where I keep the old clasp, one where they keep it. The exchange is about 50% of buying outright. Getting the x33 servicesd too. Back with me in 6 to 8 weeks
     
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  19. palatine

    palatine Oct 22, 2019

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    Can i ask the cost of the service?
     
  20. redzer007

    redzer007 Oct 22, 2019

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    sure, service is 450 GBP (plus clasp cost) - think it as they list the service costs on the website.