What would you do, OSC polished 3570.50 case

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The only thing I really want people to agree with, is to let people make their own decisions for their own reasons. If is something you find unacceptable, so be it.

Not sure how I can make it any clearer - this really isn't about polishing...it's about holding companies accountable for what they do.

I didn't say that you said they did him a favour - that was someone else.

The quality of polishing from Omega varies widely (I have seen some truly awful examples), and in this case they did "dull" the edges.

What "average punters" feel they need to do or not do really isn't yours to decide. It's interesting that people who decry the group think surrounding polishing, push back with their own form of group think when it comes to modern watches (that will some day be vintage).

Let people decide what they want for their own reasons.

That also raises the interesting question of will new watches become vintage - if modern materials have been well selected not to age.
The Moonswatch might be the first to discolour. Of course watches get discontinued but lack of availability is not the same as vintage.

https://omegaforums.net/threads/what-constitutes-a-vintage.92942/
 
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@Omegafanman In my case, I feel like Omega has treated me pretty well. They made a mistake. They are going to take care of it. I'm not being charged.

I once had a Richemont-family watch that had major problems days after purchase (busted movement, busted strap) that took a lot longer to sort out. So in comparison this went amazingly well.

FYI. The did also provide a bag with the original parts that were replaced, too (e.g., mainspring).

If I had wanted a polish, I do feel like they did a pretty good job; it didn't suck. It just left evidence that it had been done (edge work).

In terms of how this happens, the folks at the boutique said that there were ~12 watches that got mistakenly polished. They believe that a cart with the watches was rolled over to the polishing station by mistake. -just sharing what I was told.
 
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@Omegafanman In my case, I feel like Omega has treated me pretty well. They made a mistake. They are going to take care of it. I'm not being charged.

I once had a Richemont-family watch that had major problems days after purchase (busted movement, busted strap) that took a lot longer to sort out. So in comparison this went amazingly well.

FYI. The did also provide a bag with the original parts that were replaced, too (e.g., mainspring).

If I had wanted a polish, I do feel like they did a pretty good job; it didn't suck. It just left evidence that it had been done (edge work).

In terms of how this happens, the folks at the boutique said that there were ~12 watches that got mistakenly polished. They believe that a cart with the watches was rolled over to the polishing station by mistake. -just sharing what I was told.

Thanks for the extra info. I bet someone at Omega HQ did end up in the cart for that error (English humour sorry )
 
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I'm so sorry as I didn't take any pics at all. I felt self conscious in the store and thought it would just look weird...this being a boomer. I did find some old pics of the watch when I got it in 2014 but they are not really close up or anything.
 
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So you dont have the watch and can’t take pics?


They are going to have a new case made with the correct serial number. Timing? They guessed a couple of months.

Thanks, again!
 
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If my earlier intervention in this thread came across as less than sympathetic, after all the OP was the victim of poor service, it maybe because I am suffering from Covid this week so grouchy and bored out of my mind! Glad it has worked out for you Jake. A new case is actually the best outcome after a less than perfect polish when viewed objectively. No there should be no lowering in value. Indeed the service will add some value vs a watch performing badly.
 
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Low-background steel is any steel produced prior to the detonation of the first nuclear bombs in the 1940s and 1950s. Typically sourced from shipwrecks and other steel artifacts…..
What if there is some modern contaminate or event which has registered in steel produced after 2015…. When was the steel for the new case made/when was the new case made and with what tooling (you can get steel contamination from tooling). Was the steel mix the same in all case cases - are some more resistant or harder -has there been any variations. When was the steel made for the original case and when/where was the case machined. Have all been from the same plant with the same tolerances. An original (even if re-polished) 2014 case might turn out to be a good year…..
 
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Low-background steel is any steel produced prior to the detonation of the first nuclear bombs in the 1940s and 1950s. Typically sourced from shipwrecks and other steel artifacts…..
What if there is some modern contaminate or event which has registered in steel produced after 2015…. When was the steel for the new case made/when was the new case made and with what tooling (you can get steel contamination from tooling). Was the steel mix the same in all case cases - are some more resistant or harder -has there been any variations. When was the steel made for the original case and when/were was the case machined. Have all been from the same plant with the same tolerances. An original (even if polished) 2014 case might turn out to be a good year…..

Put your tinfoil hat back on please...
 
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Low-background steel is any steel produced prior to the detonation of the first nuclear bombs in the 1940s and 1950s. Typically sourced from shipwrecks and other steel artifacts…..
What if there is some modern contaminate or event which has registered in steel produced after 2015…. When was the steel for the new case made/when was the new case made and with what tooling (you can get steel contamination from tooling). Was the steel mix the same in all case cases - are some more resistant or harder -has there been any variations. When was the steel made for the original case and when/where was the case machined. Have all been from the same plant with the same tolerances. An original (even if re-polished) 2014 case might turn out to be a good year…..
That was funny!
 
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So, I was called on Monday and picked up the watch yesterday...August 30 was the decision date to re-case it and it came back on October 24. I didn't take any pics of the watch because it looks totally new. They provided the original replacement parts from the first service (some internal bits gaskets, hands, crown, and pushers. You see why no pics are needed then, right? The Bezel, case, and caseback are all new. It's almost surreal to have this happen...definitely it's not the way Apple manages their watches, lol. I'm happy!

Thanks to the Costa Mesa Omega team for their hospitality.

Unrelated to this thread, I walked into the relatively new Tudor store nearby. Owned by Bucherer/Tourneau. They had a BB Pro (Rolex Polar Explorer II ish) on site and of course the boutique only bronze. Also the black ceramic. I thought they had the FXD there but I was wrong. It's like going into a Rolex boutique 5 years ago where they have everything on display and in stock (except for the new Pelagos 39s, FXD and LHD).