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Archer
··Omega Qualified WatchmakerSo what was the other thread asking about finding a tension ring all about then?
Watchmaker error?
So what was the other thread asking about finding a tension ring all about then?
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John D.
·So what was the other thread asking about finding a tension ring all about then?
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Archer
··Omega Qualified WatchmakerThe watchmaker first told me that I was missing the tension ring and that a tension ring from any 1960's Seamaster would work. I ordered one and brought it to him, and he then said what I needed was a bezel; he said that the bezel is sometimes known as the outer tension ring. There might be a language barrier to some extent. The entire ordeal has been frustrating.
It sounds like there is a lot more to this story than originally indicated. Pretty tough to assign blame when we don;t know the whole story here...
If he told you that it needed a new bezel, that would indicate to me that possibly the old bezel wasn't fitting properly. If a new one wasn't installed, then it's not that surprising that it fell off. So was a new bezel acquired and installed?
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John D.
·I dropped off a complete watch in May that needed cleaning and adjustment, and he quoted me $500. He called me a few days later and said it was good to go - he did not replace any parts. He complimented the watch and said he liked the mechanics, etc. He said I had a one-year warranty on the timekeeping. The same day I picked it up, the crystal and the bezel fell off. I returned it to him the next day thinking I only lost the crystal. He said it was missing the crystal and the tension ring. He said the tension ring would be hard to find but that one from any Omega would fit. That is why I made my first post - I had no trouble finding tension rings and was confused about why he said it would be hard to find.
When I brought him the tension ring I ordered, he said it was not the correct part and that I needed a bezel. That was the first time he said I needed a bezel; he always said tension ring prior to that. Someone commented on my first post that a bezel would be hard to find and it started to make a little more sense when he finally said bezel.
He still has the watch. I finally have a complete matching case on the way from Switzerland. I could not find just the bezel and it was clear that he was not looking for one. He was ignoring me until I mentioned contacting the BBB a few weeks ago. He finally called me back and accused me of threatening him and said it was my fault that the bezel and crystal were lost. I want him to pay his fair share if he did not reassemble the watch correctly after he serviced it.
When I brought him the tension ring I ordered, he said it was not the correct part and that I needed a bezel. That was the first time he said I needed a bezel; he always said tension ring prior to that. Someone commented on my first post that a bezel would be hard to find and it started to make a little more sense when he finally said bezel.
He still has the watch. I finally have a complete matching case on the way from Switzerland. I could not find just the bezel and it was clear that he was not looking for one. He was ignoring me until I mentioned contacting the BBB a few weeks ago. He finally called me back and accused me of threatening him and said it was my fault that the bezel and crystal were lost. I want him to pay his fair share if he did not reassemble the watch correctly after he serviced it.
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dan7800
·I dropped off a complete watch in May that needed cleaning and adjustment, and he quoted me $500. He called me a few days later and said it was good to go - he did not replace any parts. He complimented the watch and said he liked the mechanics, etc. He said I had a one-year warranty on the timekeeping. The same day I picked it up, the crystal and the bezel fell off. I returned it to him the next day thinking I only lost the crystal. He said it was missing the crystal and the tension ring. He said the tension ring would be hard to find but that one from any Omega would fit. That is why I made my first post - I had no trouble finding tension rings and was confused about why he said it would be hard to find.
When I brought him the tension ring I ordered, he said it was not the correct part and that I needed a bezel. That was the first time he said I needed a bezel; he always said tension ring prior to that. Someone commented on my first post that a bezel would be hard to find and it started to make a little more sense when he finally said bezel.
He still has the watch. I finally have a complete matching case on the way from Switzerland. I could not find just the bezel and it was clear that he was not looking for one. He was ignoring me until I mentioned contacting the BBB a few weeks ago. He finally called me back and accused me of threatening him and said it was my fault that the bezel and crystal were lost. I want him to pay his fair share if he did not reassemble the watch correctly after he serviced it.
Get the watch back and find a reputable person to service the watch and move on with your life.
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Archer
··Omega Qualified WatchmakerI dropped off a complete watch in May that needed cleaning and adjustment, and he quoted me $500. He called me a few days later and said it was good to go - he did not replace any parts. He complimented the watch and said he liked the mechanics, etc. He said I had a one-year warranty on the timekeeping. The same day I picked it up, the crystal and the bezel fell off. I returned it to him the next day thinking I only lost the crystal. He said it was missing the crystal and the tension ring. He said the tension ring would be hard to find but that one from any Omega would fit. That is why I made my first post - I had no trouble finding tension rings and was confused about why he said it would be hard to find.
When I brought him the tension ring I ordered, he said it was not the correct part and that I needed a bezel. That was the first time he said I needed a bezel; he always said tension ring prior to that. Someone commented on my first post that a bezel would be hard to find and it started to make a little more sense when he finally said bezel.
He still has the watch. I finally have a complete matching case on the way from Switzerland. I could not find just the bezel and it was clear that he was not looking for one. He was ignoring me until I mentioned contacting the BBB a few weeks ago. He finally called me back and accused me of threatening him and said it was my fault that the bezel and crystal were lost. I want him to pay his fair share if he did not reassemble the watch correctly after he serviced it.
Thanks for the explanation - in that case the watchmaker should be making things right somehow - either fixing it or compensating you.
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nicks
·It doesn’t sound to me as if you should expect anything further from your watchmaker. Time to get the watch back and move on.
Better days ahead.
I could recount a long story about a vintage Le Jour chronograph, but thankfully I’ve forgotten most of it. In the big picture, it was more about aggravation and patience than money.
Better days ahead.
I could recount a long story about a vintage Le Jour chronograph, but thankfully I’ve forgotten most of it. In the big picture, it was more about aggravation and patience than money.
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X350 XJR
··Vintage Omega AficionadoDid you by chance pay with a credit card? If you did file a charge back.
