Jeff Hess here. Apologies to all who are upset at our little companies' listings. (and thanks to all who have bought from us)
Yeah, growing as a "Company" and attending to collectors' need for accuracy and originality are often try as we might, not very parallel. This sucks because, as a guy who started (And remains) a collector, it really hurts me when a new employee describes one of the thousand or so watch we buy per week inaccurately and his or her description. is inaccurate (or just dumb) . The problem is mine though. At the "end of the day" when one of our 45 employees posts something inaccurate and our it slips through our watchmaker's or senior employees fingers as well, it is me who gets raked over the coals on wonderful forums like this one and others. I often say at team meetings "hey guys please be careful and ask someone if you don't really know. When you misdescribe a watch, I get the joy of seeing someone online say "Man, Hess is an idiot" or "Hess is a criminal". That really smarts. BTW, often when there is an error someone will email me directly (I am not hard to find....lol) (or sends a note to my wife, who runs our three auction businesses) and we fix it. Don't be shy. Again sorry about this.
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