Ummm… Ultraman ST2 defect?

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gyromiterob

·May 19, 2021

So less than 4 years old and I notice a spot on my crystal that I can’t clean off. The reason is because the spot is on the inside. A section of paint from the subdial hand came off and is now stuck on the underside of the crystal. The watch hasn’t been apart. I’m sure I’ve lightly bumped it enough for dial scuffs, but this seems kinda weird to me. Anyone have any suggestions? Appreciate your help.

 

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Foo2rama

·May 19, 2021·Nowhere near as grumpy as he used to be...

These are 4 years old... Wow...

I think it is still under warranty so that is how you resolve it. Dial cleaning and new hand.

 

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8100_RPM

·May 19, 2021

These were among the first to get the five year Omega warranty back in 2018. You should definitely send it to your Omega service center.

 

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Evitzee

·May 19, 2021

That 9 o'clock lume looks very sketchy, too. I'm going to check mine tomorrow.

Edited: May 19, 2021

 

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gyromiterob

·May 19, 2021

Evitzee

That 9 o'clock lume looks very sketchy, too. I'm going to check mine tomorrow.

That is a mark on the crystal - just makes it look like the lume.

 

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gyromiterob

·May 19, 2021

8100_RPM

These were among the first to get the five year Omega warranty back in 2018. You should definitely send it to your Omega service center.

I honestly thought it was two years - good to know! Thanks!

 

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Hoddspur

·May 20, 2021

Just checked mine and seems ok - still love the watch though! 👍

 

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gyromiterob

·May 20, 2021

So here’s a question: it’s getting close to needing a service. If this repair is under warranty, do you think they cut me a break on the service since they have the case open? Wishful thinking, perhaps?

 

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Evitzee

·May 20, 2021

Just checked mine....solid as a rock, no loose paint or anything on the dial or hands that is abnormal.

OP, unless the watch is giving you a problem it shouldn't need a service yet as they are less than three years old. I would send it in under warranty to have the flaking hand replaced and the dial cleaned, if it is not running within spec Omega will address it at that time. It's under warranty for five years after delivery, so until sometime in the last half of 2023. You should not be paying for any service work through that date unless you have damaged something that is not covered by the warranty (dropping it, banged up case, etc).

Edited: May 20, 2021

 

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drhombus24

·May 20, 2021

My standard speedmaster professional has this issue, but it hasn’t been serviced in at least ten years. Definitely make use of that warranty, and I’ll echo others in saying don’t worry about a service for now.

 

R

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rhr321

·May 21, 2021

i suspect they will service the movement under warranty if they have to open and clean it anyway to change the hand

 

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gyromiterob

·Jul 14, 2021

Just wanted to update this post. I picked my repaired watch up from my local Boutique today. It was repaired under warranty and they did a complimentary "Complete Maintenance Service". Nice to have it back.

 

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Archer

·Jul 14, 2021·Omega Qualified Watchmaker

gyromiterob

So here’s a question: it’s getting close to needing a service. If this repair is under warranty, do you think they cut me a break on the service since they have the case open? Wishful thinking, perhaps?

It will get a full service.