Obviously you see an issue with the way they are replacing the battery. I'm not an expert at this I will take your word. I see that you're a watchmaker. Are you in the business of providing watch servicing? If not, do you have any recs in US?
He is, does great work in Canada although I've sent all my Omegas to him from the US.
The problem with how they're replacing the battery is that they are holding it with metal tweezers, shorting the battery.
I contacted TWR about they're servicing of Glycine and Fortis watches since they're not listed by either on the US. They claim they can get genuine parts for them which I doubt. I'm weary of any of these outfits that claim they can fix or service every brand of watch. I contacted them about a "standard" service assuming no broken parts or undue wear:
A routine complete maintenance or complete overhaul includes the following:
- Complete dismantling of watch and movement followed by careful inspection of all components
- Reassembly of movement, oiling of jewels, and calibration of timing mechanism
- All gaskets are replaced, as well as any damaged
minor movement parts including the mainspring.
- Rigorous quality control during 72 hours, including timekeeping, water resistance test to factory specifications, and visual inspection
- One-year service guarantee
(their emphasis)
I'm not sure I'd use them.
