Tissot Navigator Worldtimer, Help required to replace crystal.

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I bought a Tissot Worldtimer and could not wait to receive as it has been a favourite challenge to find one in this colour combination, but as you can see when I opened the package I found this!
After speaking to the courier company was told damage was not covered only total loss.
So, I have tried to find a new replacement crystal but have had no luck, would any of you be able to help in identifying the correct crystal part number or indeed where I can buy one.
I am based in the UK, but happy to buy one from anywhere!
Thank you for taking the time to read my post.
 
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Hey!

Well, it seems that the damage is pretty big. I would recommend to take it to a watchmaker as soon as possible. Reason is, as the dial is cracked and chipped, some of those tiny particles can get inside the movement and potentially damage gears. If I were you, I would go with a watchmaker's recommendation, in this cases it's usually a full service.
 
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Thank you for your reply.
I have taken it to a local watchmaker but he said it will take some time to find the crystal and "the ring inside that keeps the rotating ring in place", so I am trying to source one to speed things up.
Hence, if you know the part numbers or where I can buy one, it would mean I can get it back and wear it.
Regards
D
 
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"You should see the other guy's watch!"

😁
 
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I actually bought 5 watches from the same seller.
The Tissot was smashed and 3 Seiko's had damage!
They were each bubble wrapped individually, but D** in its wisdom, opened each packet and I think just put them back in the bag, maybe in the bubble wrap but didn't reseal them. When I opened the bag it was carnage!
One of the Seiko's had a cracked crystal and the sub dial hand was off it's post, another the sub dial hand was off and the other, I think they took the back off and left it off.
In fairness to the seller, he sent videos of each watch working and pictures to show their condition prior to shipping.
 
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The correct crystal for the Tissot you will find in the old GS crystal catalog. Part number is PA 484. A shop who is selling it, is e.g. esslinger.com .

Hope thats helps,

Nico
 
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In fairness to the seller, he sent videos of each watch working and pictures to show their condition prior to shipping.

In fairness to you, the seller appears to have no idea how to properly pack a watch and should be held accountable for the damage caused by ignorance.

Were the watches simple bubble-wrapped and then placed in a plastic envelope?

There are a number of good ways to pack a watch prior to shipping . . . and wrapping it in bubble wrap and sticking it into an envelope is not one of them.

Perhaps I misinterpreted the photos?

At the very least, each watch (and not a handful of assorted watches) should go into a hard container of some sort. There are specialized boxes for this such as a "Rolex shipping box" one can buy on Ebay, but a Tupperware or other plastic box will do, with a bit of bubble wrap to keep the watch stable inside the packaging.

Then . . .

The hard box should go inside a well-made cardboard box of some sort with packing material suspending the hard plastic box packing in the center of the cardboard box.

My watchmaker uses a cellular foam packaging material with a hollow center that fits into a proper box which in turn is placed inside a Federal Express shipping box along with foam or "styrofoam peanuts" to prevent internal movement.

There always needs to be at least some reasonable "crush-proof" aspect to the packaging.
Edited:
 
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The correct crystal for the Tissot you will find in the old GS crystal catalog. Part number is PA 484. A shop who is selling it, is e.g. esslinger.com .

Hope thats helps,

Nico

Do you know if it is possible to find those gs crystals in Europe? I am searching for the same reference...
 
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Tbh, no. I also tried to find them within the EU, but had no luck. Best is to bundle with some others and order a few of them.
 
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I had someone use a empty tea box, the real flimsy cardboard sleepy time tea box as a shipping container for a watch once. Dude charged like 15 bucks in shipping and mentioned “shipping materials”. Classic
 
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In fairness to you, the seller appears to have no idea how to properly pack a watch ...

Yes, bubble wrap in a small box, inside another box. Not just for protection against damage, but also theft. It's incredibly easy for someone (even an employee of the shipping company) to simply cut open an envelope and say that the contents fell out. We have seen this many times.
 
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Do you know if it is possible to find those gs crystals in Europe? I am searching for the same reference...

Just to let you know, following Vitezi's comment, I have placed an order for 3 crystals, hopefully being shipped later today, so S.H. if you need one PM me and I will sell you one at cost, I hope this helps as these are a nightmare to get here in the UK or indeed EU.

Thank you Vitezi
 
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Hi Jim,
just waiting on a price, as Fedex need to give a figure for shipping.
It's not much, but of course there is the import duty at 20% that is required on the cost of the items combined with the cost of shipping.
I can increase the order size if you need one, just let me know.
 
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I am all good, thanks! I just wanted to compare prices with esslinger. I paid 16$ a piece back then plus shipment.
 
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OK, I think its a sliding scale depending on order size, I think it is slightly cheaper with GS.