I've not had an 8500 in the shop yet (I don't control what people ask me to service, and no one has asked me yet...possibly because the warranty is much longer on these), but when I look on the extranet, all the parts are shown as available, and if you can oil the co-axial escapement in a 2500 or 3313, etc., then an 8500 is no different. I can't explain why they are saying this, because based on what I see, all the parts are clearly available for purchase...
Cheers, Al
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