I've had hands tightened as Al mentions by less renowned watch makers. I may be off my rocker, but I think this type of repair is fairly common in watch making, so I don't think it warrants sending off to repair.
...with the caveat that - as Al also mentions - there might be more to the story under the covers.
I'm also not clear on the impact to any sort of warranty if a different watchmaker opens it up. Eg, if Simon did the service, would he uphold his warranty if someone else opened it up to put the hand back on? I don't know...
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