Rolex AD experience

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Going to my local Rolex AD is not usually a good experiance and I was reminded last week why.
I needed a couple of "old " spring bars (24x2x1.2), I rang them and they said they had them. Into the shop I go (Perth city , Western Australia ). On arrival the pleasant lady hasnt a clue, fortunately the young man I had spoken to comes back from lunch, he eventually finds 2 spring bars. I cough up $30 , the man/boy says they are genuine Rolex !

Conversation ensues and I ask him about a couple of new bracelets , I mention they are for a Gilt 5513 and a 1665 DRSD, he can find no reference to these watches. I then ask if I can order them.
NO, we have to see the watches first. I say ok I can bring them in for you to sight, he then tells me they will be sent to Melbourne 2500k's away to ascertain their suitability for the bracelets to be fitted !!
I said that I was not happy with $80k of my watches in the post. My rejoinder was, as you are an AD, cannot you verify the watches, answer no, apparently Rolex do not trust their own AD's !
So this was not going to happen.

So my question is has anyone used a Uncle Seiko BOR bracelet and fettled the end links to fit Rolex cases ?
If so which US bracelet and associated end links did you use ?
I did ask Uncle Seiko , they did not know.

I can almost feel the purists squirming but if Rolex don't want my money I will solve it myself.
Thanks in advance for anyone brave enough to reply.
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Sales staff at ADs for any brand are not watch experts or watchmakers which is why they don’t want to be making those sorts of decisions. Having said that Rolex Australia is one of the most frustrating divisions of Rolex globally with their restrictive policies and refusal to allow parts accounts, and RSC Melbourne are a pain to deal with and have done a mixture of good and poor jobs for me in the past.

If you look at many of these sales staff they go from Rolex to Cartier, or Tiffany & Co to Louis Vuitton selling anything from handbags to earrings to fragrances, they’re not deep brand specialists or technical.
 
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A few days ago on one of Forstner's Instagram posts (re their replica rivet bracelet) someone requested a rivet bracelet for the vintage Tudor sub (which will have the same case as a similar era Rolex Sub). Forstner replied that they currently had their flat link speedy bracelet on a Tudor Sub. That made me think that any speedy end links should also fit a Sub case. I tried with my 633 end links, but they're very tight on my old 145.022 case and were too tight to fit my Tudor sub case without more force than I wanted to apply. A little filing down and they may have fit, but I wasn't willing to do it.
Could be worth looking into.
 
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A few weeks back (near wife’s birthday) I stopped by an Omega AD wearing my SS 321B, and decided while I was there to have the sizing tweaked.

The watch went into the back where the “watchmaker” was, and came back resized but with the salesperson gently asking whether I was certain it was a genuine Omega.

This AD hadn’t seen or, apparently, heard of the SS 321.

As I was being questioned and trying on the resized watch, the bracelet unfastened at the pin improperly fastened and fell the 12” to the padded jewelers platter.

These ADs are built for the average customer.
 
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This reminds me of a funny experience I had here in Los Angeles. I was in a jewellery shop which is a respected local AD for Rolex, Omega, Tag, etc. I needed a Rolex watch bracelet adjusted and I was wearing a Speedmaster Speediorite on my wrist. For this errand, I went to the 'Rolex counter' in the shop and spoke, presumably, with the 'Rolex Specialist'. I removed the speedy in order to put on the other watch and mentioned to the guy at the counter that the dial was made of meteorite. He responded with a puzzled look and said "But...they told us in Rolex School that only Rolex makes watches with meteorite dials." I smiled and didn't challenge him, other than saying "Apparently not". I probably should have suggested that he google "invicta meteorite" sometime.
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Try calling the Rolex service center and inquire if the bracelet is available. They won't sell it to you but you may be able to get price and maybe item number to give to your AD to order for you.
 
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Post your question on TRF in the vintage discussion and you will probably get an answer in a couple hours.
 
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Sales staff at ADs for any brand are not watch experts

They do appear to be experts at removing money from the OP's wallet. $30 for 2 spring bars, that he drove to pick up? Holy feck!
 
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They do appear to be experts at removing money from the OP's wallet. $30 for 2 spring bars, that he drove to pick up? Holy feck!

genuine Rolex!

 
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They do appear to be experts at removing money from the OP's wallet. $30 for 2 spring bars, that he drove to pick up? Holy feck!
If they sent it to RSC Melbourne it’s $80 minimum just for the shipping there and then they would tell him they can’t replace the spring bars without a full service anyway so it could have been worse.
 
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They do appear to be experts at removing money from the OP's wallet. $30 for 2 spring bars, that he drove to pick up? Holy feck!

But they are genuine ROLEX spring bars, made only for ROLEX, sold only in a ROLEX boutique, and only for use on a ROLEX....


ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX
 
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But they are genuine ROLEX spring bars, made only for ROLEX, sold only in a ROLEX boutique, and only for use on a ROLEX....


ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX
Superlative Springbars Officially 904L Swedish Steel not this mediocre 316L crap they make Patek Nautiluses out of.

There’s actually a thread on TRF somewhere about how some members would never own a Patek because they only use “cheap / fragile / nasty / scratch-prone” 316L steel and that it undermines their status as a high end brand. That’s how effective Rolex marketing is.
 
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But they are genuine ROLEX spring bars, made only for ROLEX, sold only in a ROLEX boutique, and only for use on a ROLEX....

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX
You forgot to mention that Rolex forges the spring bars in their own foundry. 🙄 The OP was lucky. He didn’t say anything about being put on the spring bar waiting list or having to first buy other Rolex spring bars that he didn’t want. 😲
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I thought the $2 Swiss spring bars from Ofrei were expensive! I was doing the math to put new bars on my watches....I can get a whole Bulova for that!
 
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If they sent it to RSC Melbourne it’s $80 minimum just for the shipping there and then they would tell him they can’t replace the spring bars without a full service anyway so it could have been worse.
Thanks for this info, needless to say I will not be using their services ever.
There is a independant Rolex trained watchmaker in Perth (Watchwise) the AD's will not mention him. Out of curiosity I asked the AD in Subiaco about him , they claimed no knowledge of him !
You don't want to hear the BS the charming lady assistant gave me about lack of stock, it sounded like rehearsed official Rolex BS. It painted Rolex in a saintly light something about protecting their watchmakers from C19.
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Thanks for this info, needless to say I will not be using their services ever.
There is a independant Rolex trained watchmaker in Perth (Watchwise) the AD's will not mention him. Out of curiosity I asked the AD in Subiaco about him , they claimed no knowledge of him !
You don't want to hear the BS the charmjng lady assistant gave me about lack of stock, it sounded like rehearsed official Rolex BS. It painted Rolex in a saintly light something about protecting their watchmakers from C19.
The thing with Watchwise is while he may be trained, Rolex won’t sell him any parts which will hamper his ability to help you especially as your watches are old enough to be needing things like reversing wheels and other auto-winding components. It’s a really frustrating thing but the GM of Rolex Australia refuses to allow anyone other than RSC access so independents have to source them at a premium on the secondary market internationally.
 
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genuine Rolex!


I now realize this is some wrestling personality...initially I thought it was a televangelist of some kind...
 
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I now realize this is some wrestling personality...initially I thought it was a televangelist of some kind...

It is both. Correct on both counts.
 
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It is both. Correct on both counts.

Okay - I got lucky, because I don't follow either! 😉