Omega unable to locate archive of serial

Hello all,

I purchased a 33mm vintage omega that wasn’t running well and as I’m not a collector per se, I decided to send it off to omega for a full service. Due to some parts that needed to be replaced, it ended up needing to go all the way to Switzerland. (I’m in the USA). Long story short, I also ordered the extraction of archives just for fun but received an email from my boutique not long after receiving the watch from omega that said they couldn’t locate the archives.

My question is does that at all call in to question the authenticity of my watch? I think probably the dial is definitely aftermarket ( I’ll post some photos) but I can’t imagine omega would work on a timepiece that was fake. I’m just a little nervous now.

Also I don’t want to open the case back at risk of messing anything so I don’t know the serial number but on my receipt from the boutique it says SERIAL NBR SA27- - - 130 - - - - As I’m not well versed on vintage omega I’m not sure if that number seems like a typical serial number or not.

Sorry for the long winded post. Any insight would be greatly appreciated!

Thanks for the reply. I’ll call the boutique back and track down the serial number then. Unfortunately I don’t have any pre-service pictures. Also, do you have any ideas about the dial being re-dialed? I’m not sure what indications I should be looking for that distinguish a dial as being an but I thought it was strange that nothing else is written on he dial besides omega and Swiss at the very bottom of the 6 o’clock position. On that note though, the applied logo on the dial does look pretty good compared to some of the horrible examples I have seen online and here in the forum.

Thank you.

Omega service franken watches, so thats no guarantee of correctness. Just means it has an Omega movement.

There is a watch on Chrono24 now with a fake case that has been serviced and the case refinished by Omega with a red card. The service centre cannot be expected to be vintage experts.

Okay cool. I ended up getting the serial number from the boutique today. They also told me everything looked good with the watch. I’m going to do some google searching with serial number to find out if I get any more info about it.

One last question if you guys don’t mind? How much does it hurt the value of the watch to have a re-dial? I kept all of the other original parts that omega sent back after the service but the dial was the one on the watch when I purchased it.

Thanks for all the info everyone.

If the info at https://est1897.co.uk/omega-serial-numbers-how-old-is-your-omega-watch
is correct then the serial serial number on my watch dates to 1947. Does the case with those lugs appear to be accurate for that time period?

Looks like a service dial to me. The lettering style is more modern than the rest of the watch. That said, it IS a factory dial, which is better than a crappy redial from a refinisher, right?

Is it 100% original to make colletors drool? Not even close. It is quite attractive, however, and factory serviced. It still has some value.

Tom

Okay thanks everyone. Really appreciate the timely responses.

The only truly important thing is, do you like it?

Agree. It’s the near perfect dress watch for my small collection so I’m happy with it.

No record is what omega often state if your movement does not match the case, and you have provided case details. I think it is quicker to run the movement number against a know case number than to try and track down using just the movement. If it does not match that is as far as they go with the search.

Although as this appears to be an old watch it may well be in the category of missing records.