Omega Seamaster 300 lettering issue

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AHF

·Nov 20, 2024

Hi. Just purchased a 300m and was having a closer look at it when I noticed a dial imperfection in the lettering.
As this was a preowned piece, I took the watch to a preowned luxury watch dealer for authentication. They had a look at the watch and box + papers and confirmed there is no issue with the piece and it is authentic. Which is why I was surprised to notice the lettering defect while taking some close up pictures of the dial a day after purchase.
Any thoughts?

 

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Omeg@007

·Nov 20, 2024

Thats really unacceptable ! immediatly ask for a replacement

 

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X350 XJR

·Nov 20, 2024·Vintage Omega Aficionado

AHF

Any thoughts?

Stop taking closeup pictures.

 

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Omeg@007

·Nov 20, 2024

Well, Adding to my previous reply!

-Was the watch Serviced before ( by you or previous owner ) ?
-was there any issue with the dial that got fixed and made this issue without notice from service center?
-is the watch still under warranty?

 

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AHF

·Nov 21, 2024

Omeg@007

Well, Adding to my previous reply!

-Was the watch Serviced before ( by you or previous owner ) ?
-was there any issue with the dial that got fixed and made this issue without notice from service center?
-is the watch still under warranty?

as far as I am aware, watch was never serviced. Yes, still under warranty

 

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Omeg@007

·Nov 21, 2024

AHF

as far as I am aware, watch was never serviced. Yes, still under warranty

Great it is still under warranty. Easy Job to get you a free dial replacment

 

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hen

·Nov 21, 2024

Is it that little something in the R of professional?

 

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Donn Chambers

·Nov 21, 2024

Honestly, I didn’t see it until I saw the third image which is really blown up. It’s very easy to miss without magnification - which is why it slipped past quality control. If it bothers you, try to get it replaced under warranty.

 

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Omeg@007

·Nov 21, 2024

I saw the same issue today in Facebook, same in (professional )here is the photo:
looks like a common issue

 

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bsowers34

·Nov 21, 2024

Had to zoom in pictures of them but all of mine are fine.

 

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Tag0935

·Nov 21, 2024

Clear production defect; have it replaced during warranty.

 

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bsowers34

·Nov 21, 2024

Omeg@007

Great it is still under warranty. Easy Job to get you a free dial replacment

But it'll take two months. I end up buying something new while I wait.....

 

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Evitzee

·Nov 21, 2024

If it's a pre-owned piece your solution is to send it back and get your money back. This isn't noticeable under normal conditions with the naked eye, it's visible at very high magnification and lots of things are 'wrong' once you start blowing it up.

 

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Omeg@007

·Nov 21, 2024

bsowers34

But it'll take two months. I end up buying something new while I wait.....

LooL… 2 months is too way long..Hope they can fix it soon