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  1. CajunTiger Cajuns and Gators can't read newspapers! Mar 17, 2015

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    Why can't we order an archive extract from the U.S.?
     
    Screen Shot 2015-03-17 at 9.34.35 AM.png
    rololo88 likes this.
  2. Kringkily Omega Collector / Hunter Mar 17, 2015

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    Ask Omega. They have been doing this for a few years now.
     
  3. dennisthemenace Hey, he asked for it! Mar 17, 2015

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    If any US members require an extract I would be more than happy to order it and post it on you.
     
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  4. cicindela Steve @ ΩF Staff Member Mar 17, 2015

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    We have covered this before. Omega does not have trademark rights to sell/do business, in the US over the internet. They can not provide this service to US customers electronically.
    You can get the form and order an extract from Switzerland via mail by going a local boutique in person.
     
  5. dsio Ash @ ΩF Staff Member Mar 17, 2015

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    We should probably sticky a thread on this some time that explains how to do it
     
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  6. Darlinboy Pratts! Will I B******S!!! Mar 17, 2015

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    You can request the forms and order one through Omega US customer service.

    I have done it quite a few times, most recently in November, 2014.

    Payment is processed and extract mailed from Bienne.

    [email protected]
     
  7. CajunTiger Cajuns and Gators can't read newspapers! Mar 17, 2015

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    Thanks all, I searched and couldn't find any other posts before creating this one.

    RE: "Omega does not have trademark rights to sell/do business, in the US over the internet." What exactly does this mean...Ive never heard this before. They sell watches in the U.S., what exactly is limiting them from providing a service to their customers online?
     
  8. Andy K Dreaming about winning an OFfie one day. Mar 17, 2015

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    I've gone this route as well, and it was really easy.
     
  9. cicindela Steve @ ΩF Staff Member Mar 17, 2015

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    They do Not sell watches or service over the internet, nor do business.
    This is not just due to business practice ( though with watches, no doubt it is) but due to trademark restrictions (not prohibitions) with the word, Omega in the US.
    This comes direct from Bienne at the highest levels.
    If you look at the online form you can see that structurally there is nothing that would prevent them from doing it as there would be no difference between the US or anywhere else. It is all legal and attorneys. I was told in no uncertain terms, "It is not us."
     
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  10. gatorcpa ΩF InvestiGator Staff Member Mar 17, 2015

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    Actually, I believe that the ban on any internet sales at all is part of the agreement between Omega and their US dealers, including the boutiques.

    gatorcpa
     
    fskywalker likes this.
  11. CajunTiger Cajuns and Gators can't read newspapers! Mar 17, 2015

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    Seems foolish to restrict the manufacture from supporting the customer...why wouldn't they give an exception to support related online transactions. Ive sent an email to the address above, so far no reply.
     
  12. Giff2577 Quick with the tools! Mar 18, 2015

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    There is a legal loophole that would allow them to make an Extract available over the internet in the US...They could make it free of charge like Longines.
     
    fskywalker likes this.
  13. sofi1990 Dec 10, 2015

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    ct
    How can I get an extract from Omega archives for my early Seamaster 300.
     
  14. gatorcpa ΩF InvestiGator Staff Member Dec 10, 2015

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    Contact your closest Omega Boutique. They should be able to walk you through the process.
    gatorcpa
     
  15. Darlinboy Pratts! Will I B******S!!! Dec 10, 2015

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    This still works. Received another one just recently.:thumbsup:
     
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  16. gminnj Dec 10, 2015

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    Same here. Very possible.
     
  17. efauser I ♥ karma!!! Dec 10, 2015

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    The Omega Boutique will order it for you.
     
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