Why can't we order an archive extract from the U.S.?
Ask Omega. They have been doing this for a few years now.
If any US members require an extract I would be more than happy to order it and post it on you.
We have covered this before. Omega does not have trademark rights to sell/do business, in the US over the internet. They can not provide this service to US customers electronically.
You can get the form and order an extract from Switzerland via mail by going a local boutique in person.
We should probably sticky a thread on this some time that explains how to do it
You can request the forms and order one through Omega US customer service.
I have done it quite a few times, most recently in November, 2014.
Payment is processed and extract mailed from Bienne.
Thanks all, I searched and couldn't find any other posts before creating this one.
RE: "Omega does not have trademark rights to sell/do business, in the US over the internet." What exactly does this mean...Ive never heard this before. They sell watches in the U.S., what exactly is limiting them from providing a service to their customers online?
I've gone this route as well, and it was really easy.
They do Not sell watches or service over the internet, nor do business.
This is not just due to business practice ( though with watches, no doubt it is) but due to trademark restrictions (not prohibitions) with the word, Omega in the US.
This comes direct from Bienne at the highest levels.
If you look at the online form you can see that structurally there is nothing that would prevent them from doing it as there would be no difference between the US or anywhere else. It is all legal and attorneys. I was told in no uncertain terms, "It is not us."
Actually, I believe that the ban on any internet sales at all is part of the agreement between Omega and their US dealers, including the boutiques.
Seems foolish to restrict the manufacture from supporting the customer...why wouldn't they give an exception to support related online transactions. Ive sent an email to the address above, so far no reply.
There is a legal loophole that would allow them to make an Extract available over the internet in the US...They could make it free of charge like Longines.
How can I get an extract from Omega archives for my early Seamaster 300.
Contact your closest Omega Boutique. They should be able to walk you through the process.
This still works. Received another one just recently.
Same here. Very possible.
The Omega Boutique will order it for you.
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