In general, replacement of crystal, crown, crown tube are part of a service when you send to Omega, and many independents will also recommend same because they want to restore the watch to original water resistance specifications.
It's up to you to decide what your goals are. Some people decide they want to keep the honest wear. Others decide they want to have the watch restored as new.
Omega servicing has some advantages but if you would rather preserve the honest wear, then an independent watchmaker is indeed your best choice.
Tom
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