There is no way of knowing how your watch found its way into the grey market and this isn't the first time that I have seen complaints about Amazon sourced Zeniths.
The fact is that you have no recourse to Zenith as it was not purchased through the authorised dealer network. You do, of course, recognise this fact so what are your options?
You could return it to Zenith and you will have to pay them for this or you could take it to any watchmaker to correct the fault. I doubt if Zenith would offer any sort of warranty on the "repair", without performing a complete service, as it is a grey market watch. The independent watchmaker would be the cheaper option and it is an easy fix - after all, it won't invalidate a Zenith warranty as there is no such warranty with thisr watch.
The only cost-free option would be to return it to the seller but you have to ask yourself how the situation arose in the first instance. I would suggest that it didn't leave the manufacture in that state, as the QA processes would not allow it to happen. My suggestion is that it is not a brand new watch and that some "intervention" has already been performed on the watch. I believe that this is how the situation has come about.
Unless you want to be without the watch for some time, I would take it to a local watchmaker and pay him for an hour's labour to put it right.
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