negative experience with cineaste

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Unfortunately negative experience with CINEASTE

Bought a watch last Mai from him, apparently it was lost with UPS in Berlin...

https://omegaforums.net/threads/certina-ds-manual.145321/#post-1986361

To cut it short (and not to get into 3 pages of emails..) contrary in promising me he never even bothered to claim compensation with UPS (which is possible once you produce all relevant information as the shipper) telling me all sorts of excuses being very unhelpful & selfpitying along the way,
to quote him: "...if I wanted better treatment I should have bought from a dealer"

Its not a very valuable watch & these things can happen but judging from my own experience I advise caution in dealing with this guy (never use PP friends for example, which I did...)
 
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I can copy all of our communication here if you want, especially the part that you threatened me with police action multiple times even during summer! You were rude and impatient from the very beginning and even accused me of fraud! The 'self pitying part' is that my father died and i have admitedly dragged my feet since late October. I have forwarded you all the relevant communication from UPS and you never bothered to help me with anything although you know I don't speak German and that would help expedite things. I will sort it out and refund you anyway, i hope you have the decency to confirm here when this happens. Any member can see all my positive feedback here and judge for themselves.
 
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to clearify this: I offered you help early on but you were not interested / could not be bothered telling me I should have bought from a dealer if I wanted better service instead.
You also know that only you as shipper can claim a refund with UPS, so not doing anything for more then half a year is speaking for itself & we are not speaking of rocket science here! I will stand corrected if you sort this out but I doubt that you will do it.
 
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You never offered to help and this dealer quote is completely out of context and i dare you to post our messages to prove otherwise. I had tried to reach UPS by phone with my non existent German and you threw a tantrum when i asked you to also try and call them. Everybody knows that this takes a long time to sort out and i have done quite a bit until October ( i have to look when the last printed communication from UPS was sent to me). I am done replying here, i will sort it out eventually without much fanfare.
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a little update and warning about CINEASTE:
So far I have not received any information, apology or refund from this guy.
I would suggest (& hope) the mods. will ban him from selling here on this forum (which he still does) until this issue is solved in a positive way.
thanks!
 
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While I don’t know the details of your communication, may I ask why you’d expect him to refund you? The risk of shipping lies with the recipient of a parcel, as far as I am aware the law is clear about this - as long as he can provide tracking / a receipt, proving that he did indeed ship the parcel to you, why would he refund you himself and thus accept your risk as his?

No doubt that it’s the right thing to do to help the recipient with a claim for the lost goods. Leaving the sender in charge to file for a refund while the risk lies with the recipient is an unfortunate combination that I’ve been wondering about myself, but I don’t see his obligation to accept the financial responsibility of the courier as his.
 
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in a strict legal way you are of course right...but the guy had over 8 months time to claim compensation with UPS in order to receive a refund which he obviously could bot be bothered so far (for whatever strange reasons...).
I do find this behaviour not correct as seller (if its private or professional) & I think you would react the same if it would happen to you.
Yes its not the end of the world & the watch was not too valuable, but still this is something I would not expect from a member here.
 
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Here is your message from May 18th, for other members to see what i had to endure. This is just the tip of the iceberg, you were rude and unprofessional from the very beginning.


I phoned up UPS, according to them th e last scan was made on the 13.5 & the parcel must be still at this acces s point as they have not reveived a further scan.
Pls speak to the ac ess poin t again where you dropped the parcel and inquire, you also have to send UPS an offical inquiry.
I will contact you again in 10 days time from today (Friday 27.5), if the watch will be not in my hands by then I will expext a full refund of my money (which you should receive from UPS anyway). As Im a la ywer by profession I might reserve legal options /or I will contact mod erators/social watch platforms about this case which is not satisfying at all for me. I do not see any point discussing with you what you think is proper behaviour or not as a private sales person, I made my point clear & hopefully we can solve this issue in a satisfying gentlemanly way. thank you & speak to you on the 27.5
 
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I will not get into 3 pages of conversation with you here (and all the rude & weird messages you sent me prior & after...) as it leads to nowhere.
Bottom line is after 8 months you could not be bothered to claim compensation as sender with UPS (which you could have done easily if you did everything correctly as you claim) & I lost my money.
Your behaviour is certainly not correct & I think most members will agree.
 
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Please post all the weird and rude messages you claim I sent you! I f you are a lawyer you should know better rather than make defamatory statements. I just posted this message so members can see what i had to deal with and who you really are. Unlike you, I was patient and civil. I did not want to post further here until I have further news with UPS, but I clearly have to respond to falsehoods. Will you keep bumping this thread every time I post a new watch for sale?
 
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As I said I will not post any personal messages here in public (it will lead to nothing) but mods can look at them in private if the want to.
but again:
bottom line is after 8 months you did not claim compensation with UPS for whatever reasons & I lost my money.
I find that is absolutley not correct behaviour on your behalf & every member can judge for him/herself.
 
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in a strict legal way you are of course right...but the guy had over 8 months time to claim compensation with UPS in order to receive a refund which he obviously could bot be bothered so far (for whatever strange reasons...).
I do find this behaviour not correct as seller (if its private or professional) & I think you would react the same if it would happen to you.
Yes its not the end of the world & the watch was not too valuable, but still this is something I would not expect from a member here.

I’ve been in the exact same situation with an eBay purchase and I’m sorry - no, I did not react the same way. I did not threaten with police / legal actions, despite knowing full well there was zero grounds for it, to pressure the seller into refunding me. And yes, I ended up losing the money.

The facts about the claimed compensation weren’t all revealed, but if the claim has in fact not been made for 8 months now I agree that’s not the behavior I’d be expecting from a member here, even in bad circumstances. I’ve been through that process with UPS Germany and while the processing took months, the initial form for application isn’t overly complicated and language barriers can be dealt with.

To be honest, as is, I think you two aren’t doing yourselves any favors. Personally, to be absolutely frank, it makes me want to avoid watch deals with either of you.
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