SuperToaster76
·Hello everyone, I just wanted to make this post to share my quick experience with an Omega piece I had serviced through them. The watch was purchased from South America and as you can see from the original photo the watch was in pretty bad shape cosmetically. It had pitting in the metal and dial, deep scratches throughout, the crystal was terribly scratched and partially cracked in the corner; But I decided to wind it up and off it went! It even kept really good time! However, I decided I wanted to get it properly restored. I know that word is disliked by many in the realm of collecting but I know this is not that kind of watch that is part of that group. To me, at least, getting it restored was a way of kind of honoring the previous owners who had it and wore it. I think many watches have their own stories to tell and many don't always survive long enough to continue on another generation of those stories. But I digress haha. I decided to take this into an Omega Boutique and was greeted by their staff and I explained the situation and after looking at the watch they were not convinced that they would be able to have it serviced or even restore it. Obviously these people are not watchmakers so what would they know? However, they decided to give it a shot and send the watch out to Switzerland. A few weeks later I get an email telling me that they are going to move forward with the restoration. I was extremely excited and approved the go ahead. Just about over a half a year later or so the watch had come back from Switzerland. I headed over to the boutique to see my watch. The representative came out with a red box with the omega logo on it and opened it up. Sitting inside was my brand new fully restored watch. I could not believe what I was looking it, it was complete night and day. It was nothing short of magic. The watch even came with a 24 month international service warranty and a really cool Victorinox Swiss Knife, a microfiber cloth, and the original worn parts they swapped out. However, the most amazing was the extract of the archive with the before and after photos as well as when the watch was made and where it was sent. 1936 to Germany. What a life it might have lived. I love all the little marks and scratches it has from previous use or who knows what; it's a survivor. So I just wanted to share this with everyone as this is my first Omega watch I ever owned and plan to keep it all my life.