mdgrwl - good purchase with some misinformation

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I recently purchased a SMPc from mdgrwl (Matt) from a posting at the WUS site.

First the good. Extremely prompt replies, great communication. Fantastic pictures of watch (he's a photographer) and he shipped the watch very quickly after receiving a wire transfer. Watch and contents were as described and pictured.

Now the not so good. I was trying to decide between buying the watch from mdgrwl, which he stated would have the Omega warranty,or another seller that offered the same watch for a bit less with their own in house 4 year warranty. I asked Matt what the Omega warranty was on the watch he was selling. He replied that it was 4 years.

Several hours after receiving the watch I started looking at some of the included items, including the original hang tag. It said 3 year warranty on it. I contacted Matt and he said he must have been mistaken and it actually has a 3 year warranty. In the feedback thread at WUS he admits he made a mistake. We can all make mistakes. Character is defined by what is done in the wake of a mistake. No compensation of any type was offered, and I didn't feel it was my place to have to ask. I have no doubt it was an inadvertent mistake, though I did mention to him the other seller offered a 4 year warranty. I still choose to believe that he probably didn't do it on purpose.

The more I have thought about it, the more a year of warranty coverage is a somewhat big deal, at least potentially. I am happy with the watch, but not happy that I was given misinformation and not offered any type of compensation or solution. At this point it will probably keep me from doing any further transactions with mdgrwl and I wanted others to know about my experience.
 
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My apologies on the 3 year vs. 4 year warranty. I spoke too soon and it was an inadvertent mistake.
Edited:
 
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All warranties are completely valid, full Omega Factory Warranty.
 
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As I said, I do believe the mistake about the warranty was completely inadvertent and not intentional on the part of mdgrwl.

I am sorry , but if you feel that way I fail to understand why you made a lengthy complaint about it. You appear to be happy about the watch. You received it promptly. You describe it as, "Watch and contents were as described and pictured", yet you want to nit pick every aspect of the sale. The warranty is what it is. You were given a opportunity return the watch and get your funds back, but you have declined.
Personally all I get out of this is that I would not want to do business with you and would refuse to do sell you a watch.
 
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I'd like to thank for @pixnw for outing himself as a nitpicking buyer. Matt made an honest (and frankly not a big) mistake and pixnw wants to make him pay financially for it:

No compensation of any type was offered, and I didn't feel it was my place to have to ask.

I am happy with the watch, but not happy that I was given misinformation and not offered any type of compensation or solution.

I find it hypocritical that pixnw says that....

Character is defined by what is done in the wake of a mistake.

..... and then goes on to lambast Matt for his small mistake. I guess pixnw is defining himself as a customer that nobody would want to do business with.

pixnw - here's my last packet of chill pills. It's obvious you need them MUCH more than me.



BTW pixnw, what is your WatchUSeek screen name?
 
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Guys, I appreciate the support. At this point lets let sleeping dogs lie. I believe its over and we can all move on.
 
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Guys, leave this one alone - no point in chiming in further.
 
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To anyone that reads this thread and realizes there are obviously missing posts, here is the reason why. Matt admittedly said some things he regretted. I am convinced he is a good guy and made an honest mistake. I decided I would have purchased the watch even if I had known the warranty was only 3 years. I have declined Matt's offer of $100 to compensate for the warranty issue based on that. I could have easily pocketed the $100 but wouldn't have felt right about doing it. It had nothing to do with putz's such as ulackfocus's post.

ON EDIT: ulackfocus, it certainly wasn't up to you to decide how big a deal a year of warranty is. I am the CEO of a decent sized company and have joined the ranks of the top 2% of this great country from an income and net worth standpoint with complete integrity and honesty. You obviously feel that folks can make mistakes that may have an effect on others with no consequences whatsoever. Enjoy whatever little world it is that you're living in.
 
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Thanks, I'll take your advice under advisement. 🙄

Saving this part in case our Top 2 Percenter decides to edit his original post:

ON EDIT: ulackfocus, it certainly wasn't up to you to decide how big a deal a year of warranty is. I am the CEO of a decent sized company and have joined the ranks of the top 2% of this great country from an income and net worth standpoint with complete integrity and honesty. You obviously feel that folks can make mistakes that may have an effect on others with no consequences whatsoever. Enjoy whatever little world it is that you're living in.

I didn't think you could sound like more of a whiny overprivileged jerk than you already did..... that is, until you posted the above paragraph. 1 less year of warranty on your watch will cause what consequences exactly? Never mind, don't answer that. You'd surely embellish it to make us believe it would cause tragedies like you dropped a whole percentage point, your AKC-registered pets were banned from the groomers, and your family was shunned from the country club.

(FYI: My wife and I end up checking the box for the highest household income in those surveys too, but I've never felt the need to make it a point on a hobby forum. 🤪)
Edited:
 
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Still don't have an answer to this question:

BTW pixnw, what is your WatchUSeek screen name?

I'm sure there are a few sellers who would like to know.

As this is a problem from WatchUSeek, why is it even posted here? Doesn't WUS have a feedback forum?
 
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I am the CEO of a decent sized company and have joined the ranks of the top 2% of this great country from an income and net worth standpoint with complete integrity and honesty.

What company ? you are a CEO that's too lazy to research a 1 minute Google to Omega and believe salesman on the Internet. I really want to sell your buisness stuff.

And being a Aussie website your not the top 2% of squat here.
 
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And being a Aussie website your not the top 2% of squat here.

Oh yes he is! I just can't type what he's the top 2% of without getting my post deleted. 😁 ::stirthepot::