Great Watch, terrible service

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I bought an Omega Constellation in 2023. In 2024 it developed condensation on the crystal. It was returned, through my jeweler, to Omega. After 2+ months it was returned to me with a bag of replacement parts. It was covered by warranty. When I started wearing it again I noticed the date was off center in the window (biased left).

Went back to the jeweler and they agreed. Warranty repair was not done correctly. They said they’d expedite the “do-over” and it has now been in
the shop OVER 3 months!

Clearly, someone failed to check the repair before returning it to me. This does not bode well for Omega. In the meantime I am wearing my 40 year old Rolex since it performs flawlessly. When I buy my next watch guess which brand I’ll buy? Spoiler alert : NOT Omega.
Arrogance is not an attractive attribute. I was merely looking for answers.

Answer to what? You didn't ask anything!!!
You created the tone and members followed your tone.
That's how forums work. You get back the exact energy you put out.
Welcome to the internet.
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Answer to what? You didn't ask anything!!!
You created the tone and members followed your tone.
That's how forums work. You get back the exact energy you put out.
Welcome to the internet.
I asked if Omega reps ever read posts here. I thought this group might have some insight instead I found a room full of arrogant pricks. I should have known better.
 
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I have a feeling it's going to be a 10 pager.
IP address says: Welcome back Davy.
IP address said Davey's iPhone.
 
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While this annoyance sucks, the bigger picture is Omega pulled the watch apart due to moisture (their issue, no doubt about it), and replaced a metric shit-ton of parts. When they reassembled a date disc was off some. And just like most construction projects that are intended to save a damaged structure, in the end all that seems to mater is the final aesthetic.
 
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Arrogance is not an attractive attribute. I was merely looking for answers.
This was the only question you had in your first post:

"When I buy my next watch guess which brand I’ll buy?"

It was a rant. So as said, it set the tone. It is understandable that you are upset. But Omega replaced a bunch of parts due to their problem/ issue (leaking seal). Someone misaligned the date disk when it was reassembled. Which is an unfortunate aesthetic issue. But directing 100% of the focus on that seems a bit extreme.
 
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Arrogance is not an attractive attribute. I was merely looking for answers.
Nope. No questions in the OP.
 
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I found a room full of arrogant pricks. I should have known better.

Another satisfy customer. //high-five//.
 
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Here we go again. Shall I start with the cats?
Absolutely.
Nope. No questions in the OP.

Sadly, Tommy seems not to understand that they were given many answers here, including the answer to the single question they did ask shortly after the OP.

Dans la vie on ne fait pas ce que l’on veut mais on est responsable de ce que l’on est...
 
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Dans la vie on ne fait pas ce que l’on veut mais on est responsable de ce que l’on est...
Parfait!
 
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I asked if Omega reps ever read posts here. I thought this group might have some insight instead I found a room full of arrogant pricks. I should have known better.
We aim to please. Enjoy your future endeavours.