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Duquephart
·Failed. Anyone else had problems with Omega clasps or am I unlucky?
Globemaster Clasp
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Meme-Dweller
·Got pics? Never seen one of these fail before.
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Duquephart
·You close the first half and then "click" shut the other half - the part that you squeeze the two buttons on either side to open. That part no longer holds.
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Meme-Dweller
·Oh, you're talking about the bracelet butterfly clasp. I would say unlucky...... You'll need to find someone with an Omega parts account that can replace the clasp spring, but it would honestly be easier and quicker to just order a replacement clasp. Even Omega themselves don't replace worn or broken clasp springs if you send the watch for service.... they just replace the entire clasp.
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Duquephart
·Oh, you're talking about the bracelet butterfly clasp. I would say unlucky...... You'll need to find someone with an Omega parts account that can replace the clasp spring, but it would honestly be easier and quicker to just order a replacement clasp. Even Omega themselves don't replace worn or broken clasp springs if you send the watch for service.... they just replace the entire clasp.
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Duquephart
·Isn't this covered under warranty?
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Meme-Dweller
·Isn't this covered under warranty?
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Tag0935
·For context, this issue is not related to the Globemaster series. I got both the Globie and a a Speedmaster Racing and they share the same clasp, so it could affect any watch with the same clasp type.
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Duquephart
·Asked Omega about warranty (yes or no) and got back a bunch of mumbo-jumbo about needing to see it for evaluation, etc. What have they got against answering a simple question?
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Archer
··Omega Qualified WatchmakerAsked Omega about warranty (yes or no) and got back a bunch of mumbo-jumbo about needing to see it for evaluation, etc. What have they got against answering a simple question?
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Duquephart
·Part of reply: "Please note that straps, bracelets, and clasps are typically not covered under the warranty, as they are considered wear-and-tear items."
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Archer
··Omega Qualified WatchmakerPart of reply: "Please note that straps, bracelets, and clasps are typically not covered under the warranty, as they are considered wear-and-tear items."
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Duquephart
·So given that, you are complaining that they are still willing to look at it?
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