I've asked them directly whether they have service case or not, but no answer yet. They've basically said no case would be supplied for a service/repair without a serial number for the original one. And also they've now replied saying "no archive extract without BOTH the movement serial number and case serial number".
So if you've got everything but the case then you seem to be stuck with JLC. If they tell me they don't have service cases then it doesn't matter anyway, but if they have service cases it's definitely worth my while to try and get one from them.
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