Cost to service a ladies Constellation Gold 1391.71.00

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I purchased this watch in 2000 (not that it's relevant but at a store at the top of the Swiss Alps!) and my wife has not work it much, I would say about on average 3 months/year. Took it into an authorised service agent and they, upon inspection said, it would cost about US$1K for the services. Since there are many parts to replace, they would send the watch movement back to Omega who would return a new/refurbished movement. The work would include installing and adjusting the new movement, new gaskets and seals, crown assembly and a general clean. Two years warranty.

I am pretty relucant to do this so after asking AI (!) had advice that any competent horologist could do this work. I wondered if they could get parts for the watch and was AI said since the watch uses a standard 2520 movement, independent watchmakers can easily buy standard ETA 2000-1 components through global material houses (like CousinsUK, Esslinger, or Otto Frei) without ever needing to deal with Omega directly.

I went to a local place that services Omega, Rolex etc. but are not authorised and they advised it could be done for about US$500 but that would be only a one year warranty. They would not polish the case etc. unless asked to because it might remove some of the coating. Interested in folk's views on this
 
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~$500+parts is about right for a service from a private watchmaker. I am not sure I would trust something of value to someone in the US who charged much less. A 1 warranty is common for watchmakers as well, so thats about what you should expect for about $500.

The Omega 2520 is based on the ETA2000, so the movement service itself would be reasonable to get parts for, and its a pretty simple movement to work on for a good watchmaker.

Any dial/hands/case parts of course would require an Omega parts account most likely.

I'd recommend against case work unless it really needs it, something with as many facets/shapes as that are going to lose features with any polishing. Also, the mix of gold/steel means they polish 'differently' (unless of course you completely disassemble the bracelet, which isn't always do-able non-distructively) and can very easily look uneven with no easy way to fix it.

Not sure what they are referring to as 'coating' though, best I can tell is mostly a steel watch...
 
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Mother of Pearl dial would make me wary to send it anywhere but Omega.
 
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Mother of Pearl dial would make me wary to send it anywhere but Omega.
It's my wife's watch and she decided to let the authorised agent do the service and be assured they get genuine parts and the two year warranty. Of course I will be the one paying for it :-(
 
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It's my wife's watch and she decided to let the authorised agent do the service and be assured they get genuine parts and the two year warranty. Of course I will be the one paying for it :-(
Honestly, not a bad thing. Omega will probably replace a ton more parts than it needs, so it'll come back as close to new as it gets.
 
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They are going to replace the entire movement so some parts will be replaced that are fine now but will now be new.
 
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I'm unsure where you're getting that info, but my understanding is Omega does NOT do movement swaps on their watches. They will replace a TON of parts (to the point it is a real ship of Theseus!), but they go out of their way to maintain the serial numbers matching/being right, which means a full, extensive service.