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Chronometer card not working when scanned using Omega app

S
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Hi guys. The Chronomaster card cannot be scanned when I use my omega app. It says "not able to scan" and this makes me a little worried about my seamaster.

Sometimes when it scans it brings me to the official omega website but it's in Chinese. No details of the watch comes up.

I bought it from a dealer here in Melbourne. I have attached the photos too including the serial number showing on the cards. Can someone pls help? Thank you so much!

IMG_6769.webp IMG_6770.webp IMG_6771.webp IMG_6772.webp IMG_6773.webp IMG_6774.webp IMG_6775.webp
 
Archer
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Serial number seems to match the model...

Serial number: 82597953
Article ref: 21030422003001
Version of movement: 8800A
 
Mute
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Create an account on the Omega website and confirm the info directly from there.
 
ErichPryde
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Absolutely gorgeous seamaster- congratulations.

You could try contacting(visiting) an Omega Boutique and see if the card can be replaced?
 
Evitzee
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As suggested, create an account, put in the chronometer number and the METAS data should show up. It has worked with all the METAS Omega's I've had, no issues. I then download a .pdf of the certificate and save that. Scanning sometimes has issues. I don't think Omega will replace the card.
 
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