Your bank should be able to confirm if they received the SWIFT MT103 message based on the reference given by the sender, Chrono24. The Transaction Reference Number (SWIFT MT103 - Field 20) is mandatory.
If they have received the SWIFT message then Field57A/B/C/D will tell them which bank or financial institution has received the payment. This should be a BIC (can locate exact details by entering it into something like:
https://www.iban.com/search-bic). Field59/A will indicate the beneficiary account (account at institution in Field57) number which should hopefully be your current or previous account. Usually the account holder's name is also included in this field.
All parties in the wire transaction should (barring any illegal modifications) receive the same SWIFT message which means any of them can confirm the details. However, only the sending or receiving parties are likely to assist.
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