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Christopher Ward ... QC issues continue

  1. Madjam1966

    Madjam1966 Sep 15, 2017

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    http://www.christopherwardforum.com/viewtopic.php?f=1&t=45758

    This is interesting as all bar one of my CW watches needed repair (and consequently I own none now) ... not sure what's going on with this company (I think the brand is more keen to focus on quantity of sales than quality of what they do sell).
     
    tikkathree likes this.
  2. craigbythesea

    craigbythesea Oct 1, 2017

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    Good to know, thank you. I was thinking about a Trident for a cheap day watch, but I am now seriously re considering
     
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  3. Madjam1966

    Madjam1966 Jun 8, 2019

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  4. Tet

    Tet I prefer Dilmah do try it Jun 8, 2019

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    That turn of events seems difficult to believe! How on earth could such a should be straightforward repair turn into such a dragged out mess?
     
    Madjam1966 likes this.
  5. Madjam1966

    Madjam1966 Jun 8, 2019

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    Big mess. Comes and goes with that brand.
     
  6. Larry S

    Larry S Color Commentator for the Hyperbole. Jun 9, 2019

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    Reminds me of my first automatic, MB time walkerGMT. What stung is that I was a fan of the pens. Treated me like shit. Third try I went to CD Peacock (a dealer not a boutique) and they read MB the riot act when they failed again and tried again to charge me. Fourth trip to the repair center fixed the issue. No matter what MB produces at Minerva, or how celebrated, I will never buy another watch from them.
     
    Madjam1966 likes this.
  7. Madjam1966

    Madjam1966 Jun 14, 2019

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  8. tikkathree

    tikkathree Jun 14, 2019

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    I was thinking "The Invicta of the Internet" but I have no reason to malign Invicta so perhaps "The Sub-continent watch of the internet".
     
  9. vbrad26

    vbrad26 Jun 14, 2019

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    Christopher Ward...Daniel Wellington...
    I thought this was all just Instagram trash.
    Not trying to sound like a dick...but that is certainly the vibe it gives off (to me at least).
     
    Steve88M3 likes this.
  10. rcs914

    rcs914 Jun 14, 2019

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    Christopher Ward is one of the first "big" microbrands to my knowledge and predates Instagram by quite a while. They've been around for about 15 years now. Definitely a different category than Daniel Wellington. I put them about the same as Hamilton. Never really been my thing.
     
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  11. vbrad26

    vbrad26 Jun 14, 2019

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    Well I certainly don't mind my Hammy...
    I just don't know much about the brand...
    If they are in fact all internet based sales and advertising, I could see how Instagram would be an ideal platform for them.
     
  12. Madjam1966

    Madjam1966 Jun 14, 2019

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    They aspire to being the Rolex of the Internet. Quite a big player. Always having sales. Lots of QC and CS issues at the mo and a forum that thinks it's independent but is owned, run and funded by the brand.

    Hit and miss about quality. I've owned a few and most went wrong. No longer own any as unreliable.
     
    Foo2rama and connieseamaster like this.
  13. rcs914

    rcs914 Jun 14, 2019

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    I aspire to being the Brad Pitt of Omega Forums. I'll give you one guess how that's working out for me.
     
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  14. Madjam1966

    Madjam1966 Jun 15, 2019

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  15. Madjam1966

    Madjam1966 Jun 26, 2019

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  16. Madjam1966

    Madjam1966 Jul 9, 2019

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    wristpirate likes this.
  17. Madjam1966

    Madjam1966 Jul 9, 2019

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    Huge insult to Invicta to be fair. CW have been mocking many brands over the years, up and down the hierarchical ladder, so maybe karma has caught up with them. Too bad.
     
  18. wristpirate

    wristpirate Jul 9, 2019

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  19. Waxtactic

    Waxtactic Jul 9, 2019

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    Oy - I wonder how Roger Smiths CQ acquisition is fairing then. Could you imagine working in the mail room and getting post from Roger saying that his watch requires attention and that you need to make a better product? :eek: ::facepalm1::
     
    Madjam1966 likes this.
  20. Madjam1966

    Madjam1966 Jul 15, 2019

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    https://www.christopherwardforum.com/viewtopic.php?f=1&t=52329

    Shocking customer service. Guy sends his watch in for repair and not seen it for nine months and the brand doesn't communicate with him too. This brand has gone to the dogs and to think they brag they are up their with the likea of Omega and Tudor. Madness