Thought I'd revive this thread. Had a fantastic experience with Baltic servicing as my Baltic Bicompax 002 chrono reset button stopped working for some odd reason. Thankfully, it was still under warranty.
Emailed Baltic, received an acknowledgement reply 1 day later. 2 days later, received the DHL return shipment label to send the watch back to France.
Dropped it off at my local DHL office in Singapore on 10 Feb 2021 and watch returned hale and hearty to my doorstep on 1 March 2021.
Kudos to Baltic who not only make IMO fantastic timepieces but also provide quality customer service post-purchase too!
View attachment 1175688
Click to expand...