Definitely service hands, which is a shame given the creamy patina the tritium markers have acquired.
However, service hands are pretty normal, as I've heard that some less careful watchmakers can break the hands when removing them from the posts during service. I'm not really sure what recourse you have, since presumably the condition of the piece and the color difference between the hands and markers were fully disclosed via pictures that accompanied the ad.
Sorry to hear that you're in any way dissatisfied, and I hope for the best in whatever route you take.
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