Aqua Terra 231.10.39.61.02.001 Quartz Service Advice

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Hey, fellow Omega nerds,

I'm looking for some second opinions on what I should do regarding my recent new acquisition, an absolutely beautiful 2nd generation Aqua Terra quartz, reference 231.10.39.61.02.001. For some background, I picked it up on r/watchexchange about a week ago for just under $2k without box or papers. Based on the serial number, it was made in 2010. That being said, I'm looking to send it in for an Omega complete service over the coming months (no rush), as I doubt this thing has been properly serviced at all in its 16 years of existence, despite the odd battery change here and there.

Here is my issue...

Upon close inspection, the dial has a slight scratch under the 58 minute mark, and the applied Omega logo also appears to have been scratched. These are only visible under certain lighting conditions. I assume these marks were at the hand of a clumsy independent watchmaker, but I will never know. Additionally, my end links are a bit loose. It looks like some of the tabs under the end links aren't flush to the case, or maybe the spring bars have worn out. The bracelet still feels secure and the end links sit mostly flush, but I don't want the issue to get worse. Finally, my AR coating has some scratches on it. Not awful, but noticeable.

A new dial is about $500, new end links are $150, and a new crystal is about $200. Plus the cost of a standard quartz service, I'm looking at over $1,300 for all of that. Ouch!

That being said, the only things that are "needed" are the standard service (this thing probably needs new gaskets; also has a misaligned hour hand, debris on the hands, a bit of debris stuck on the "25" date indicator, and a bit of black dust at the 8 o'clock marker. These are all easy to address during an Omega service) plus maybe new end links/spring bars. This puts me at a more reasonable $700-ish for a service.

I plan on keeping this watch indefinitely. I have no issues paying for the base service, but I'm quite wary of paying nearly 70% of the 16-year-old watch's cost to OPTIONALLY replace a dial and crystal on top of a complete service. What do you folks recommend I do? Just do the standard complete service and leave the dial and crystal alone/address them at some point years down the road, or rip off the very expensive bandaid and do everything all at once? Thanks so much!

 
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You’re at the mercy of Omega! They will opt to do it their way, irrespective of your wishes. Like it or don’t. I doubt the watch was perfect when it was finished by Omega, it wasn’t perfect enough for you when you got it, and (from the sound of your post), it won’t be perfect when you get it back!
 
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Such is the cost of buying a used watch sometimes. Return it to the seller and budget 500 more for an unblemished one? Honestly though, that might not be feasible.

If you want perfect, omega service and eating the cost is the way to go.

Edit: this listing? Looks like it. And, welcome to the forum, @oddaffinity !



To add.... you're going to get a bit of a rough welcome with this topic, because used v watches are used. Many of us are accustomed to paying a bit of a premium for "unworn" or paying a premium via Omega service. When you're buying 16 year old watches- that's unfortunately the cost of playing. It's 100% worth it though if you love the watch you bought.

I think you did great personally. I'd service it if it fails a WR test and keep it.
Edited:
 
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If it was me I'd only gone one of two routes.

First, an independent watchmaker with an Omega parts account. Ask them for a standard service and discuss replacement items with them. This gives you a slightly cheaper option than Omega, but you still get a warranty and new seals/pressure test etc.

Second, send it to Omega and know it'll be good for another five to ten years.
 
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If you're going to keep it indefinitely, might be worth sending it to Omega and have them go through everything. Can go the cheaper route as well with an independent watchmaker.

I can tell you I have my father's 1982 quartz Manhattan Constellation Perpetual, Gold and Steel with the Champagne dial. Hasn't been running in years so decided to have Omega do a full service. Figure it's been years since it was running and needed an overhaul. Was worth sending it to Omega to get everything checked and have it looking brand new when I get back it back.

It might cost more but it will be brand new and good for another ten years.
 
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Seems the OP either has the answer he wants (I doubt that), or he is so pi$$ed off with the answers that he will not be back!
 
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Seems the OP either has the answer he wants (I doubt that), or he is so pi$$ed off with the answers that he will not be back!


I think our original poster Is handling it fairly well, but over on reddit.


Looks like they were getting off light on the crystal replacement but the service center quoted at 1100 for the dial. Ouch.


It's interesting to think about the philosophy of buying used luxury items...
 
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A new dial is about $500, new end links are $150, and a new crystal is about $200. Plus the cost of a standard quartz service, I'm looking at over $1,300 for all of that. Ouch!
Looks like they were getting off light on the crystal replacement but the service center quoted at 1100 for the dial. Ouch.
Yeah, converting dollars the dial is around $1,100, the crystal is about $230 in Yankee bux.

Gone are the days when I could buy Omega dials for $120...
 
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Hey, fellow Omega nerds,

I'm looking for some second opinions on what I should do regarding my recent new acquisition, an absolutely beautiful 2nd generation Aqua Terra quartz, reference 231.10.39.61.02.001. For some background, I picked it up on r/watchexchange about a week ago for just under $2k without box or papers. Based on the serial number, it was made in 2010. That being said, I'm looking to send it in for an Omega complete service over the coming months (no rush), as I doubt this thing has been properly serviced at all in its 16 years of existence, despite the odd battery change here and there.

Here is my issue...

Upon close inspection, the dial has a slight scratch under the 58 minute mark, and the applied Omega logo also appears to have been scratched. These are only visible under certain lighting conditions. I assume these marks were at the hand of a clumsy independent watchmaker, but I will never know. Additionally, my end links are a bit loose. It looks like some of the tabs under the end links aren't flush to the case, or maybe the spring bars have worn out. The bracelet still feels secure and the end links sit mostly flush, but I don't want the issue to get worse. Finally, my AR coating has some scratches on it. Not awful, but noticeable.

A new dial is about $500, new end links are $150, and a new crystal is about $200. Plus the cost of a standard quartz service, I'm looking at over $1,300 for all of that. Ouch!

That being said, the only things that are "needed" are the standard service (this thing probably needs new gaskets; also has a misaligned hour hand, debris on the hands, a bit of debris stuck on the "25" date indicator, and a bit of black dust at the 8 o'clock marker. These are all easy to address during an Omega service) plus maybe new end links/spring bars. This puts me at a more reasonable $700-ish for a service.

I plan on keeping this watch indefinitely. I have no issues paying for the base service, but I'm quite wary of paying nearly 70% of the 16-year-old watch's cost to OPTIONALLY replace a dial and crystal on top of a complete service. What do you folks recommend I do? Just do the standard complete service and leave the dial and crystal alone/address them at some point years down the road, or rip off the very expensive bandaid and do everything all at once? Thanks so much!


Sell it and buy one that doesn't have an issue with the dial. Unless you can live with the dial as is. But I don't think you can because you brought it up as issue needing replacement (at some time).
 
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Whoops, sorry for the delay, folks! Erich is right; Swatch Group Service Center quoted me a replacement dial at $1,100. Ouch. I'm going to do my best and simply live with the tiny scuffs and simply send it in for a basic complete service and get them to fix/replace my end links. Who knows; maybe my Aqua Terra left the factory with those tiny marks like that, but I'll never know.

I'm fairly confident I have undiagnosed OCD. And not in the "hehehe I like my cabinets organized, I'm so OCD," I'm talking full blown OCD. Where misalignments, stains and slight imperfections on any object I love (clothing, cars, watches, etc.) causes my brain to short circuit and gives me unending anxiety for weeks. I'm currently seeking psychiatric treatment for it.

This goes hand in hand with watch collecting and can spoil the hobby. I've found flaws in damn near every watch I've bought, new or preowned. A speck of dust there, a scuff here, a misalignment there...it drives me up a wall because I simply want to enjoy my watches regardless of these imperceptible quirks, but my brain finds a way to fixate on the "wrong" things. Then I end up selling the watch with the "flaw" at a loss, find another watch that I assume will be perfect, and the cycle repeats. It drains my wallet and energy.

I love this AT and I intend to keep it. Perhaps I'll use it as a catalyst to recover from my OCD tendencies and enjoy the 16-year-old watch despite its flaws.
 
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I'm fairly confident I have undiagnosed OCD. And not in the "hehehe I like my cabinets organized, I'm so OCD," I'm talking full blown OCD. Where misalignments, stains and slight imperfections on any object I love (clothing, cars, watches, etc.) causes my brain to short circuit and gives me unending anxiety for weeks.

I'm sorry to hear that and wish you luck in managing that. An actual OCD diagnosis wouldn't just look at whether or not disorganization or imperfection causes anxiety, but also ritualized coping behaviors because of fairly extreme distress. You could also explore OCPD, but before either ocpd or ocd, maybe just explore a general anxiety disorder with a health professional. Anxiety disorders are incredibly common, and even moreso these days thanks to the internet and the way it creates the illusion of constant perfection from others.
 
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I'm sorry to hear that and wish you luck in managing that. An actual OCD diagnosis wouldn't just look at whether or not disorganization or imperfection causes anxiety, but also ritualized coping behaviors because of fairly extreme distress. You could also explore OCPD, but before either ocpd or ocd, maybe just explore a general anxiety disorder with a health professional. Anxiety disorders are incredibly common, and even moreso these days thanks to the internet and the way it creates the illusion of constant perfection from others.
I really appreciate that, Erich, thanks so much. Hopefully I can tackle this (undiagnosed but 99% certain) OCD head-on so I can get back to enjoying watches to the fullest and not fret about every tiny imperfection.
 
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“I'm fairly confident I have undiagnosed OCD. And not in the "hehehe I like my cabinets organized, I'm so OCD," I'm talking full blown OCD. Where misalignments, stains and slight imperfections on any object I love (clothing, cars, watches, etc.) causes my brain to short circuit and gives me unending anxiety for weeks. I'm currently seeking psychiatric treatment for it.”

That is pre requisite for this hobby and apparently audio as well. Therapy is available here for free. Well, actually therapy might be cheaper now that I reflect on how much I’ve dropped on watches.

This watch is young enough that I’d spring for Omega service.
 
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This watch is young enough that I’d spring for Omega service.
I definitely plan on sending it in for a standard complete service in several months; I'm hoping they'll also fix my loose end link issue by either replacing my spring bars (free) or, if that's not enough to remedy the issue, replacing both end links (about $160 for both). I think I'm going to leave the scuffed dial and crystal (with scratched exterior AR coating) alone.
 
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I'm fairly confident I have undiagnosed OCD. And not in the "hehehe I like my cabinets organized, I'm so OCD," I'm talking full blown OCD. Where misalignments, stains and slight imperfections on any object I love (clothing, cars, watches, etc.) causes my brain to short circuit and gives me unending anxiety for weeks. I'm currently seeking psychiatric treatment for it.
I'd love to be wrong but I think there's a near zero chance you will be happy with this watch. But good luck to you, sir.
 
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I'd love to be wrong but I think there's a near zero chance you will be happy with this watch. But good luck to you, sir.
Or, chances are, with ANY watch that is not PERFECT! I recall having seen people on this MB complaining that their new Patek is not perfect. Such a tragedy in this imperfect world to have incurable OCD. I had owned my Omega Speedmaster 345.0808 for 33 years before I noticed that the bezel was out of alignment. And then, I noticed it only after someone with OCD had the same problem with his brand new Speedmaster! How he agonized over it! (Wring hands!)
 
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That’s what I’m saying; I’m working to break this “perfectionism” cycle and enjoy a preowned watch despite its flaws. I’ve had an awful track record:

  • Sold a Datejust at a massive loss when I couldn’t stand the little, natural metallic flecks in the service replacement sunburst dial that I assumed were flaws
  • Agonized over rehaut alignment on preowned Rolexes
  • Sold a new Monta Noble when I saw a tiny metallic fleck on the dial as a result of the normal dial painting process
  • Sold a midsize 2561.80 Bond SMP because the seconds hand didn’t hit the markers after a service

This is a vicious OCD cycle that only reinforces and rewards this flawed idea that watches should be 1000% “perfect,” and anything less than that is unacceptable.
 
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Basically, I don't want to become the guy that's impossible to please. I'll inevitably find a flaw with ANY watch I own, and rather than immediately stressing out about it, my goal is to simply accept their little idiosyncrasies and enjoy them regardless.

It's extremely frustrating and sad, I admit. I don't like feeling this way about a hobby I love.

Fortunately, this is for a mental health professional to help me with. 😉