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MichLakes
·I’m starting to think it may be permanently closed.
Anyone in Michigan know when the OB in Somerset is reopening?
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4thOrbit
·I contacted Omega with the same question a few weeks ago and was told “we don’t know”.
I saw they moved across the way from the old store but it’s all boarded up with just a logo.
I saw they moved across the way from the old store but it’s all boarded up with just a logo.
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Duracuir1
··Never Used A KodakSomerset brings back nice memories. When my wife and I were dating we spent many Saturdays at Somerset. Even before they expanded. We lived in Windsor back then.
We have not been since 2020, but will start again soon. We normally stay in Birmingham at the Townsend and tried the Shinola once also.
We are DIA members and need to make a trip soon.
I was wondering about the OB also.
We have not been since 2020, but will start again soon. We normally stay in Birmingham at the Townsend and tried the Shinola once also.
We are DIA members and need to make a trip soon.
I was wondering about the OB also.
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flw
··history nerdI was a client there for nearly a decade, and in that time I was fortunate enough to get to know the staff quite well, and they treated my wife and me like royalty.
Unfortunately, it's permanently closed. The client list has been transferred to the Chicago boutique, although that's too far away for us to visit in person.
As of last spring, the plan was to move the boutique to a new space at Somerset (much smaller than the original), and to reduce the staff. The technician, who was a fantastic sales associate and a good friend, returned home to France. The manager called me personally in early August to let me know that Omega USA had decided not to reopen it. The Somerset boutique has also been removed from the global store location list on Omega's website.
A real loss for Michigan and the loyal Omega clientele.
Unfortunately, it's permanently closed. The client list has been transferred to the Chicago boutique, although that's too far away for us to visit in person.
As of last spring, the plan was to move the boutique to a new space at Somerset (much smaller than the original), and to reduce the staff. The technician, who was a fantastic sales associate and a good friend, returned home to France. The manager called me personally in early August to let me know that Omega USA had decided not to reopen it. The Somerset boutique has also been removed from the global store location list on Omega's website.
A real loss for Michigan and the loyal Omega clientele.
Edited:
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MichLakes
·I was a client there for nearly a decade, and in that time I was fortunate enough to get to know the staff quite well, and they treated my wife and me like royalty.
Unfortunately, it's permanently closed. The client list has been transferred to the Chicago boutique, although that's too far away for us to visit in person.
As of last spring, the plan was to move the boutique to a new space at Somerset (much smaller than the original), and to reduce the staff. The technician, who was a fantastic sales associate and a good friend, returned home to France. The manager called me personally in early August to let me know that Omega USA had decided not to reopen it. The Somerset boutique has also been removed from the global store location list on Omega's website.
A real loss for Michigan and the loyal Omega clientele.
Still there but they really should remove it. https://www.omegawatches.com/en-us/store/storedetails/7354
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flw
··history nerdStill there but they really should remove it. https://www.omegawatches.com/en-us/store/storedetails/7354
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watchfisher
·I was a client there for nearly a decade, and in that time I was fortunate enough to get to know the staff quite well, and they treated my wife and me like royalty.
Unfortunately, it's permanently closed. The client list has been transferred to the Chicago boutique, although that's too far away for us to visit in person.
As of last spring, the plan was to move the boutique to a new space at Somerset (much smaller than the original), and to reduce the staff. The technician, who was a fantastic sales associate and a good friend, returned home to France. The manager called me personally in early August to let me know that Omega USA had decided not to reopen it. The Somerset boutique has also been removed from the global store location list on Omega's website.
A real loss for Michigan and the loyal Omega clientele.
I agree
two weeks ago, I received six images of new Omega models from a representative at the Chicagoland Boutique. I phoned him, as it seemed the goal was new sales instead of retaining the value of clientele and existing support. I was obviously displeased with the loss of our OB, as something as simple as bracelet adjustment on a high end piece makes me very nervous. But if I were visiting the Somerset OB, I would learn more about other watches, history etc, which itself was fascinating.
What I did learn is that the store across from the old OB location will likely be an Omega AD, I think some contractual obstacles need to be resolved though.
I am not sure who will be staffing the location, but would love to see the staff from the OB. In particular, David and (I think) Anthony, who is an ace technician. At the very least, I’d like to know if either have remained local as I do need some servicing and need some hands that can be trusted to a 321.
I’ll post more if I find out any new details.
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DrDave
·Any further update on the definitive status of the Omega Boutique Somerset Collection location? Closed permanently?
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watchfisher
·Would anyone have any recommendations regarding sizing or servicing in the general Detroit area? With the Somerset group not available, I'd like to know any local resources for quality, detailed care.
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4thOrbit
·Would anyone have any recommendations regarding sizing or servicing in the general Detroit area? With the Somerset group not available, I'd like to know any local resources for quality, detailed care.
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watch_my_six
·Second that for Lewis Jeweler's.
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watchfisher
·Looks like a visit to Lewis just for a look and of course lots of questions.
Does anyone know where the staff from the Somerset / Omega boutique went?
I guess I had built up some trust with that crew, though that was some time ago. Of course OCD kicks in when dealing with watches and those that service them.
Does anyone know where the staff from the Somerset / Omega boutique went?
I guess I had built up some trust with that crew, though that was some time ago. Of course OCD kicks in when dealing with watches and those that service them.
