8500 Planet Ocean movement and case serial don’t match

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I’ve just received an Omega 8500 Planet Ocean from a reputable Australian dealer, via online sale. Box and papers included. The problem is, the movement serial does not match the serial on the case or the cards. They should match right? I’m not happy about this. Had I known they didn’t match I wouldn’t have bought it. For what reason would the movement serial not match the case/cards?
 
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Thank you! I’ve owned Omegas on and off for years, for some reason never made an account here until recently.
 
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Did you ask the reputable dealer you purchased this from about this issue? I may be wrong but the serial number you see is the case serial number, and not the movement serial number.
 
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I’ll be calling on Monday. My understanding is on these current era Omegas the movement serial number matches the case serial (and card serial).

I have an 8500 Aqua Terra and have confirmed the movement and case serial match.
 
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They should all match.
 
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They should always match to the modern Omega watches. And be very careful with Planet Ocean models because i seen very good copies..
I will only buy PO models only with the full cards to match and the cards to be stamped by a verify dealer.
I bought in the past a PO with cards (not stamped) everything matching and the watch was fake..
 
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I'd ask the dealer first to see what they say.
I cant imagine a good reason for this, so hopefully they give you a full refund.
If not, I'd ask a boutique or AD to confirm its fake and then dispute through credit card.
 
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Thanks for the replies. Can’t charge back as it was a direct funds transfer, but this is a reputable Australian dealer. I’m 99% certain it’s not fake. The movement has the correct jumping hour feature of the 8500 movement which I doubt even the most accurate fake would have.

I will give him a call on Monday, hopefully he is amenable to a refund - I’ve only tried it on and haven’t worn it around extensively. He also has another watch for sale around the same value so hopefully he’s more open to a return if I purchase another piece off him.

I doubt he’s trying to pull anything, he probably didn’t notice. As part of the listing he said it had been ‘recently overhauled by Omega’ but I would have thought that would have been a dismantling and rebuild of the original movement, not a straight movement swap. Either way, if I had known the serials didn’t match I wouldn’t have purchased it.
 
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Just wondering if the seller had two Planet Oceans for sale and just put the wrong cards into your box. So the watch you have is not a fake. Just has the wrong cards.
 
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I’m 99% certain it’s not fake. The movement has the correct jumping hour feature of the 8500 movement which I doubt even the most accurate fake would have.

A photo of balance wheel may help.
 
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Just wondering if the seller had two Planet Oceans for sale and just put the wrong cards into your box. So the watch you have is not a fake. Just has the wrong cards.

The card matches the serial number on the watch case. It’s the serial on the movement that doesn’t match
 
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A photo of balance wheel may help.

zHw2TIU.jpg
 
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zHw2TIU.jpg

Movement looks good. The fake 8500s have a regulator that sorely sticks out above the balance wheel.

Maybe the serial mismatch happened at the factory by Omega?
 
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zHw2TIU.jpg
That's genuine movement, still does not explain the situation.
If you are willing to share a reference number (of the watch), the movement serial and the case serial - perhaps @Archer will be able to connect the dots..
 
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G gpstar
Movement looks good. The fake 8500s have a regulator that sorely sticks out above the balance wheel.

Maybe the serial mismatch happened at the factory by Omega?
Contact the AD you purchased it from. They can deal with this very quickly. If not from an AD, send to Omega for a service estimate. They will soon tell you if an issue exists. An estimate does not oblige you to carry out a service. This is how Rolex do things, Omega must be similar.
 
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If Archer can look up the movement serial to perhaps find an origin for it, that would be helpful. I’m happy to PM the numbers to him.
 
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If the serials don't match there is a problem, the watch needs to go back. Checking serial numbers won't fix or explain the discrepancy.

And unless you have documentation of an Omega overhaul, don't believe it. It's just too easy for a seller to say that.
 
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If in doubt take it back, get a refund. Why take the risk? That’s how I feel about it.
 
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If Archer can look up the movement serial to perhaps find an origin for it, that would be helpful. I’m happy to PM the numbers to him.

Please PM me both numbers.